Operational Maturity Self-Assessment

Dimension 1 — Leadership & Strategy

Q1. How clearly is your operational strategy defined and communicated?

No formal strategy exists Strategy exists verbally only Fully documented and shared with leadership Cascaded to the shop floor with visual displays

Dimension 1 — Leadership & Strategy

Q2. How often does leadership review operational performance?

Ad hoc / only when problems arise Quarterly reviews Monthly reviews with structured agenda Weekly gemba walks and performance reviews

Dimension 2 — Process Excellence

Q3. Do you have documented standard work for critical operations?

None — work is tribal knowledge Some critical processes documented Most processes documented All processes with visual controls at workstations

Dimension 2 — Process Excellence

Q4. How are bottlenecks identified and resolved?

Firefighting — wait until it hurts Reactive analysis after incidents Proactive monitoring via production data Predictive — data flags issues before impact

Dimension 3 — People & Capability

Q5. How structured is your supervisor development programme?

No formal programme Informal on-the-job training only Structured programme but incomplete coverage Comprehensive academy with assessments and progression

Dimension 3 — People & Capability

Q6. Is a problem-solving methodology used consistently?

No — problems are addressed by gut feel Ad hoc use of root cause analysis Some teams use A3 / 8D / 5-Why consistently Plant-wide standard methodology with tracking

Dimension 4 — Technology & Data

Q7. How integrated are your operational systems (ERP, MES, WMS)?

Spreadsheets and paper-based tracking Some systems in place but siloed Mostly integrated with manual bridges Fully integrated real-time data flow

Dimension 4 — Technology & Data

Q8. Is real-time production data visible to operators?

No — data is only in reports Supervisor-level access only Shift-level boards updated each shift Live shop floor displays with KPIs

Dimension 5 — Metrics & Improvement

Q9. How do you track operational KPIs?

Manual tracking / not regularly Periodic Excel reports (weekly / monthly) Live dashboards with automated data feeds Predictive analytics with AI-driven insights

Dimension 5 — Metrics & Improvement

Q10. How structured is your continuous improvement programme?

No formal programme Occasional kaizen events CI embedded in daily work routines Self-sustaining culture of continuous improvement

Your Maturity Profile

Your Answers

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